Your support is unreal – we never fill out a support ticket and we always talk to a US-based, live person who resolves our issue immediately – how do you do it?
With other accounting systems we spend 80% of our time doing 20% of the work, with Cloud-Pro ERP that 20% just disappears. (Your built-in Ad Hoc Reporting lets us address one-time data requests instantly – without doing data merges et cetera.)
We once left ProVantage for another application but returned to ProVantage rapidly because ProVantage did everything we needed. The other vendor persuaded us their product had the breadth and depth of ProVantage – but it didn’t.
We were delighted when ProVantage engineered more functionality depth into their work-flow features. We finally had a long-desired software function unique to our workflow and, in our view, ProVantage had the best workflow in the business.
Your Executive Dashboard gives us a constant, up-to-the-minute view of where we are financially and lets us drill down to details and get the data we need. We love seeing how our financial performance compares with industry key performance indicator standards (KPIs).
Thank you for your seamless integration with our Case Management and Legal Files systems. It made conversion simple and makes running the business easy instead of troublesome.
We’ve used ProVantage for 25+ years. It works and support is fantastic!
We were amazed when you converted our GL, AP & AR data from our old software so quickly – we went into production one month ahead of schedule!
Extracting financial data from ProLaw could be a lengthy, complex process. Graham & Dunn felt it was important for our employees to have direct and timely access to information related to client and team oriented business financial operations. The ProVantage BI Suite provides this capability by offering a fast, intuitive interface for summarizing and viewing financial information captured from our time & billing system. Queries become simple point-and-click, drill-down operations instead of arcane SQL commands. Results are immediate since ProVantage BI Suite has already collected and tallied all relevant data into a data mart. This quick, easy access to information encourages spontaneous inquiry by managers and team leaders.
The ProVantage BI Suite provides us with client/matter data and attorney performance information from thousands of daily transactions contained within our accounting system. The ProVantage BI Suite delivers key information, such as client/matter profitability and attorney billing statistics sliced and diced in numerous ways. It also, through the embedded Wellspring data mart designer, gives us the flexibility to design custom drill-down views and presentations that allow us to examine firm wide performance from perspectives that were simply not available to us before. The embedded report writer, Focal Point, enables us to further analyze this information in Excel. The ProVantage BI Suite is a very powerful decision support tool that instantly delivers the key information our firm management needs, when they need it.
We are particularly impressed with the ProVantage support team. They provide prompt attention to support calls. Even though we are on the East Coast and their office is on the West Coast, we never have difficulty getting someone on the phone to help us.
