"The bottom line for me is that the administration staff are actually more productive with less personnel...."
Mary Ann Holappa
"We evaluated several of the leading legal billing and accounting systems before choosing ProVantage."
"I am able to focus more of my time on activities such as strategic planning, firm marketing and training."
"As impressive as the software is, however, we place an equal, if not greater, value on the way in which CSS supports our firm..."
More with Less
Atkinson, Conway & Gagnon
Atkinson, Conway & Gagnon, founded in 1962, is one of Alaska's preeminent law firms. Based in Anchorage, its clients' needs have taken it to all parts of the state, from Barrow to Ketchikan, from Kotzebue to Tok. Its team of attorneys has served clients throughout the state for over thirty years, building a reputation for skillful handling of a wide variety of legal work.
Atkinson, Conway & Gagnon's clients value a law firm that understands the unique business environment and employment demands of Alaska, and that has a genuine commitment to serving the needs of Alaskans.
The firm has long-term relationships with many clients who value the benefits of a law firm committed to service based on legal expertise, personal integrity, and cost sensitivity. Dedicated to providing quality legal work at a reasonable charge, Atkinson, Conway & Gagnon places a high value on managing their time and costs carefully.
This emphasis on client service and tight control of time and costs was paramount in their choice of a new client and financial management system.
"We evaluated several of the leading legal billing and accounting systems before choosing ProVantage." stated Mary Ann Holappa, Firm Administrator at Atkinson, Conway & Gagnon. "In addition to offering a very comprehensive system, the quality of the support staff at CSS and the way they were able to support us through the whole process, including migration of our existing data, were deciding factors for us." she added.
The firm has now been using ProVantage for only a few months but the system is already delivering tangible benefits. According to Mary Ann, "ProVantage, being Windows-based and multi-tasking, makes it really easy to use and we now have our attorneys entering their own time which was one of our key objectives."
Mary Ann and Tanya Wood, Senior Accountant at the firm, particularly value the way ProVantage uses Microsoft Word for the creation of client bills and Microsoft Excel for financial statements. "We have had a dramatic reduction in the time it takes us to prepare bills and the fact that the bills are available on-line as MS Word documents is a great benefit for us." says Tanya.
According to Mary Ann, "The bottom line for me is that the administration staff are actually more productive with less personnel now that we are using ProVantage. I am able to focus more of my time on activities such as strategic planning, firm marketing and training."
"As impressive as the software is, however, we place an equal, if not greater, value on the way in which CSS supports our firm and is able to quickly add new features that we ask for." adds Mary Ann.
ProVantage is the first client and financial management system designed around the concept of Total Client Asset Management, a business and technology strategy, pioneered by CSS, that helps law and professional service firms better manage their most valuable asset; their clients.
ProVantage is entirely designed for Windows NT, SQL Server and Microsoft Office and includes Time & Cost Accounting, Client/Matter Management, Client Billing, Practice Development, Financial Management & Analysis and Reporting. It is available in Small, Standard and Large Firm Editions and optional features include Split Billing, Electronic Billing, Matter/Task Budgeting, Executive and Client Portfolio, Cost Recovery Links and Advanced Contact Management.